REFUND POLICY

Thank you for choosing MYCERGAS Training & Consultancy. This Refund Policy outlines our policy regarding refunds for our corporate training services. Please read this policy carefully before making a purchase.

1. No Refund Policy:
   a. Due to the nature of our corporate training services, we have a strict “No Refund” policy.
   b. Once the purchase of our training services is made, it is considered final and non-refundable.
2. Satisfaction Guarantee:
   a. At MYCERGAS Training & Consultancy, we strive to provide high-quality training services and ensure customer satisfaction.
   b. If you have any concerns or issues regarding our services, we encourage you to contact us promptly, and we will make every effort to address and resolve the matter to your satisfaction.
3. Exceptions:
   a. In rare circumstances and at our sole discretion, we may consider providing a refund or credit in exceptional cases such as:
   i. Technical difficulties that prevent access to the training materials or sessions, and we are unable to resolve the issue within a reasonable time.
   ii. Failure to deliver the training services as described on our website or as agreed upon.
4. Contact Us:
   a. If you believe you are eligible for a refund or have any questions regarding our refund policy, please contact our customer support team at finance@mycergastraining.com.
   b. To help expedite the process, please provide your order details, including the date of purchase and the reason for your refund request.
5. Changes to the Refund Policy:
   a. MYCERGAS Training & Consultancy reserves the right to modify, amend, or update this Refund Policy at any time without prior notice. Any changes will be posted on our website, and it is your responsibility to review this policy periodically.