Empowering Youth and Adults in Capacity Building

About Us

MyCergas Training & Consultancy was established by a team of vibrant and energetic Malaysians, each expert in diverse fields with many years of industry and training experience. They have a genuine passion to share their knowledge and experience with youth and adults to enable them to effectively contribute in capacity building for our beloved nation and countries abroad.

Dedicated Specialists

MyCergas takes pride in its trainers and their myriad expertise, especially in the field of Business Communications. This field encompasses a wide area of topics. Its skill sets are essential for employees to achieve organizational success. Good and effective communication creates a positive work environment that can lead to increased collaboration, creativity, and overall, higher productivity. All these attributes can improve the competitive performance of the organization and earn increased goodwill within the organization and with its partners. This will impact on profits too. Our communications programs include:

  • Business communications;
  • Self-development (e.g. public speaking, writing, conducting trainings andpresentations, preparing for an interview, grooming for secretaries and receptionists);
  • Conflict resolution;
  • Management topics, including business and project management;
  • Stress management;
  • Study skills for teachers and students;
  • Soft skills, such as how to deal with difficult customers (e.g., with irate patients and their families), proper telephone etiquette;
  • Pregnancy and postpartum wellness;
  • Science and technology, legal matters, and other relevant subjects.

Industry & Teaching Experience

MyCergas trainers have many years of both industry/professional and teaching/training experience. With their wealth of knowledge and deep understanding of the challenges and opportunities facing different industries, they are able to develop programs tailored to the specific needs of government agencies, NGOs, small businesses or other corporate clients. Whether you are an individual looking to improve your skills or an organization seeking to enhance the capabilities of your workforce, we have the experience and expertise to help you achieve your goals.

Delivering Quality Through Certified Competencies

MyCergas Training & Consultancy is a Certified Training provider under HRD Corp, Ministry of Human Resources and the company is committed to delivering quality services. Poised to take on our clients’ training and development requirements, we will tailor every program consistent with our clients’ specific requirements. We honour diversity and inclusiveness and aim for continuous improvements in our services by acting on feedback from our clients.