• Welcome to MyCergas Training & Consultancy

    Established by a team of vibrant and energetic Malaysians, with many years of both professional and teaching experience with a genuine passion to impart their knowledge and experience to both youth and adults towards capacity building for our beloved nation and in communities abroad.

    Who we areWhat we do

  • We are a HRD Corp registered training provider

    We are a registered training provider under HRD Corp (Ministry of Human Resources) Malaysia. Our HRD Corp claimable programs are recognized and are fully claimable*(see HRD Corp Claims procedure).

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We provide effective business communication skills solutions for organizations to upskill their workforce in line with operational and business standards.

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OUR VISION

To be the go-to for quality, comprehensive, and affordable learning and development services for organizations and individuals. We aim to enhance your staffs’ skill sets to enable your organization maintain its competitive edge and meet its business objectives.

OUR MISSION

To provide comprehensive, innovative and effective communication skills solutions that empower our youth and young adults to achieve their goals and maximize their potential to contribute effectively towards building our nation.

Our Areas of Expertise

MyCergas specializes in providing customized training solutions for organizations of all sizes and industries. Our team of experienced trainers and subject matter experts are dedicated to helping our clients achieve their goals through effective training programs that are tailored to their specific needs. Our areas of expertise include:

  • Business Communications (incl. effective business English writing and
    speaking in formal and informal situations, pronunciation, etc.);
  • Communicating &; Networking;
  • Conducting Trainings and Presentations;
  • Customer Service Skills;
  • Emotional Intelligence;
  • Business Negotiation Skills;
  • Grooming &; Etiquette for Success (incl. for Secretaries and Receptionists);
  • Entrepreneurship &; Social Entrepreneurship;
  • Stress Management at the workplace;
  • Conflict Resolution at the workplace;
  • Problem Solving &; Analytical Skills;
  • Problem Solving and Decision Making;
  • Business Writing;
  • Leadership Development Program;
  • Train the Trainer Program;
  • Coach the Coach Program;
  • Consultative Selling Skills;
  • Time Management;
  • Graduate Employability: Resume Writing &; Interview Skills;
  • Contact center Training for Call Agents;
  • Public Speaking with Confidence;
  • Business and Project Management;
  • Study Skills for Teachers and Students;
  • All Soft skills, such as how to deal with (e.g., with Irate patients and their families), Proper Telephone Etiquette; Managing Difficult Customers etc.;
  • Pregnancy and Postpartum Wellness;
  • Science and Technology, legal matters, and other relevant subjects.
  • Protégé Program

Why Choose Us?

Our Team

Experienced trainers with both industry and teaching backgrounds.

We Can Customize

We can tailor the training program specifically for your company.

Multiple Delivery Methods

Online, face-to-face or both depending on clients’ request.

Our Commitment

We are committed to ensure all participants are guided by our professional and friendly trainers and leave the program with new knowledge and skills.

Competitive Pricing

We focus on value while keeping our prices competitive.

Client Support

We take client support seriously. You can connect with us anytime when assistance is required.